Development of digital competencies and skills in the field of use of cloud services and electronic communication

Abstract

The permanent positioning of information and communication technologies in organizations and economic entities at present time as part of various basic and auxiliary business processes, determines the crucial importance of digital skills and competencies of executive and management personnel at all levels. As a result of the natural processes of development of the e-business system, including the migration of traditional business processes to their electronic analogues and the growing importance of electronic information assets, organizations and economic entities must pay increasing attention to the skills of their employees in the field of knowledge and application of contemporary information and communication technologies. This process should be related not only to the requirements in the selection of personnel members, but also to additional or follow-up training, both in connection with the development of the e-business system of the organization and maintaining a high level of aware- ness of various aspects of information and communication technologies. The problems with their misapplication or misuse can lead to leaks of critical business data, financial losses, outflow of users or loss of competitive advantages. In the recent years, opportunities for remote work of employees (home office, business trip, work from a branch office, etc.) are becoming more widespread, especially important in circumstances of epidemics. The present paper examines the current state of the required digital skills and competencies related to the application of remote working methods, work in the cloud environment and the relationship between education and business, as well as specific results related to surveys of different groups of consumers as part of the labor market. .Specific problems related to information security have been studied, which must be taken into account in connection with the suc- cessful and most seamless integration of these technologies in the e-business system of organizations and economic entities and in the formation of requirements for the members of the personnel.